Privacy Policy

Last updated: October 20, 2025

Dinkdar LLC ("we," "our," or "us") operates the Dinkdar mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when creating an account or using the App:

Account Information: Email address, name (if provided), and password (encrypted)
Authentication Data: If you sign in via Google or Apple, we receive your name, email address, and profile picture from those services
Profile Information: Any information you choose to add to your user profile

1.2 Location Information

To provide our core service of finding nearby pickleball courts, we collect and process:

Precise Location Data: GPS coordinates when you use the court finder feature
Location Permissions: We only access your location when you actively use the App (not in the background)
Purpose: To calculate distances to courts, show nearby courts, and enable location-based features

You can deny location access, but the App's core functionality will be limited.

1.3 Usage Information

We automatically collect certain information when you use the App:

Device Information: Device type, operating system, unique device identifiers
App Usage Data: Features used, courts viewed, check-ins submitted, ATP activations
Performance Data: Crash reports, error logs, app performance metrics
WebSocket Activity: Real-time connection data for live court updates

1.4 User-Generated Content

Check-ins: Court activity reports you submit
ATP (Asking to Play) Requests: Your requests to find players at specific courts
Saved Courts: Courts you mark as favorites

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 To Provide and Maintain the App

Display nearby pickleball courts based on your location
Calculate real-time court activity levels
Enable check-ins and ATP features
Save your favorite courts and preferences
Authenticate your account and maintain login sessions

2.2 To Improve the App

Analyze usage patterns to improve features
Fix bugs and optimize performance
Develop new features based on user behavior
Test new functionality and A/B experiments

2.3 To Communicate With You

Send service-related notifications (e.g., ATP responses)
Respond to your inquiries and support requests
Send important updates about the App or our policies
Send marketing communications (with your consent)

2.4 For Legal and Security Purposes

Comply with legal obligations and law enforcement requests
Protect against fraud, abuse, and security threats
Enforce our Terms of Service
Resolve disputes and investigate complaints

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 With Other Users

Check-ins: Check-in reports are shared anonymously with other users to show court activity
ATP Requests: Your ATP requests are visible to users viewing the same court
Anonymous by Design: We do not publicly display your name or email to other users

3.2 With Service Providers

We use third-party services to operate the App. These providers have access to your information only to perform tasks on our behalf:

Authentication: Google OAuth, Apple Sign-In (for account authentication)
Payment Processing: RevenueCat (for subscription management and in-app purchases)
Advertising: Google AdMob (for serving ads to free-tier users)
Error Tracking: Sentry (for crash reporting and error monitoring)
Cloud Hosting: Our backend API and database hosting providers

3.3 For Legal Reasons

We may disclose your information if required by law or if we believe such action is necessary to:

Comply with legal process or government requests
Enforce our Terms of Service
Protect our rights, property, or safety
Protect the rights, property, or safety of our users or the public

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

4. Data Retention

We retain your information for as long as necessary to provide the App and fulfill the purposes described in this Privacy Policy:

Account Data: Retained while your account is active, plus 30 days after deletion
Check-ins & ATP Requests: Retained for 90 days for activity calculations
Usage Logs: Retained for 12 months for analytics and debugging
Legal Compliance: Some data may be retained longer if required by law

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Portability

Request a copy of the personal information we hold about you
Download your data in a portable format

5.2 Correction and Deletion

Update or correct inaccurate information
Request deletion of your account and associated data
Deletion can be requested via the in-app settings or by emailing us

5.3 Opt-Out Rights

Location Services: Disable location access in your device settings
Marketing Emails: Unsubscribe via the link in any marketing email
Personalized Ads: Opt out via your device's ad tracking settings (iOS/Android)

5.4 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, and shared
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell your data)
Right to non-discrimination for exercising your privacy rights

5.5 GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

To exercise any of these rights, please contact us at: privacy@dinkdar.net

6. Children's Privacy

Dinkdar is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@dinkdar.net.

7. Data Security

We implement reasonable security measures to protect your information:

Encryption: Data transmitted to our servers uses HTTPS/TLS encryption
Password Security: Passwords are hashed using industry-standard bcrypt
Secure Storage: Personal data is stored on secure servers with access controls
Authentication Tokens: JWT tokens for secure session management

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Third-Party Services

The App integrates with third-party services that have their own privacy policies:

8.1 Authentication Providers

Google OAuth: Google Privacy Policy
Apple Sign-In: Apple Privacy Policy

8.2 Payment and Subscriptions

RevenueCat: RevenueCat Privacy Policy
Apple In-App Purchase: Handled by Apple (subject to Apple's privacy policy)
Google Play Billing: Handled by Google (subject to Google's privacy policy)

8.3 Advertising

Google AdMob: AdMob Privacy Policy
Ads are only shown to free-tier users. Pro and Premium subscribers see no ads.

8.4 Error Tracking

Sentry: Sentry Privacy Policy

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country.

If you are located in the European Economic Area (EEA), we ensure that data transfers comply with GDPR requirements through appropriate safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

We will update the "Last updated" date at the top of this policy
We will notify you via email or in-app notification for material changes
Your continued use of the App after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@dinkdar.net

Support: support@dinkdar.net

Website: https://dinkdar.net

Mailing Address:
Dinkdar LLC
800 Shady Maple Ct
Raleigh, NC 27607

Data Protection Officer: For GDPR-related inquiries, contact support@dinkdar.net

12. Your Consent

By using the Dinkdar App, you consent to this Privacy Policy and agree to its terms.